South Western

Individual collaborative site visits with 14 councils in the South West region have been carried out. These focused on identifying initial opportunities for efficiency gains based on benchmarking data, emerging good practice and performance measures around the Assessment and Care Management process and related opportunities for implementation of additional CSED products and workstreams.

The second regional workshop took place on the 3 May, attended by 11 councils. Bristol and B&NES presented case studies of the work they had undertaken on the assessment and care management process which provided a detailed resource analysis of the process and demonstrated potential efficiencies and cash savings. The presentations were well received by the other regional councils keen to make use of shared learning on this important agenda.

Based on the individual visits and the regional event, a matrix of councils priority needs and issues has been drawn up. The key areas of interest included

A programme of engagement including themed cluster events and individual site visits is now being planned.

CSED are engaged on implementation with all nine of the ADASS regions in England.

Councils throughout England are now receiving regional support for implementation of the full suite of the CSED's interdependent, interlinked initiatives, tools and workstreams designed to deliver end to end solutions for sustainable efficiency improvements. 

The CSED offer now includes:

  • The collaboratively developed "To-Be" process for efficient and effective Assessment and Care Management
  • A set of nine easy to implement Initiatives with "quick win" components designed to release speedy savings
  • Solutions for improvements around council Demand Forecasting and capacity planning including:
    • The highly regarded POPPI (Projecting Older People Population Information) web based tool
  • Tools to develop enhanced procurement and commissioning strategies for Better Buying including:
  • Generic project skills for the development of new and existing Homecare Re-ablement schemes
  • Structured, evidence based research and support for sites who have decide to implement an Electronic Monitoring system

Sidebar

Steve Pitt (Dorset CC)

“The learning from other authorities who have completed similar reviews as part of the CSED programme was particularly helpful and has given us some direction for our benchmarking activity. We have also been reassured that our emerging key areas for evaluation such as intake and screening are those that have been successfully modernised in other authorities. In other words, we seem to be looking in the right places to deliver the best outcomes. Colleagues were impressed by CSED's genuine desire to help and support, and willingness to share material“.


Steve Pitt – Director of Adult and Community Services, Dorset County Council

Annemarie Lubanski (Bristol City Council)

"At Bristol, we committed resources to mapping our existing Assessment and Care management processes with CSED support. We found the experience of great help in prioritising opportunities and objectives and in developing more robust business cases for the changes we want to make. We presented our findings back to all councils in the South West at a workshop in May and look forward to our work being of benefit to the region as a whole."

Annemarie Lubanski - Service Improvement Manager - Bristol City Council

Last updated: 7 Dec 07